Which of the following are best practices for responding to a social media crisis? (Choose Three Answers)

• Review how competitors are handling the situation and follow suit
• Listen to what your audience is saying for insight into sentiment
• Pause all outgoing content to review it for anything obsolete or tonedeaf
• Review and update social profiles to highlight any changes

The correct answer is:

• Listen to what your audience is saying for insight into sentiment
• Pause all outgoing content to review it for anything obsolete or tonedeaf
• Review and update social profiles to highlight any changes