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Which of the following questions does NOT fit in your final conversation with the client?

  • Did you meet your client’s standard for success, based upon the goals set at the outset and refined throughout?
  • How comfortable is the client with where your firm is in the implementation timeline?
  • What would your client’s team like more information or training on?
  • Who will be the client’s champion?

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Which of the following should you set up with your client after their Marketing Hub migration is complete?

  • Additional assessment conversations with your supervisory committee
  • Regular cadence of meetings to check on progress
  • A tight feedback loop with the client’s end users
  • A ticketing system for ongoing client support
  • All of the above

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