HubSpot Sales Software Exam Answers Guide

Posted on October 23, 2018

Where do your team’s interactions (phone calls, emails, etc.) with contacts appear inside HubSpot CRM?

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Where do your team’s interactions (phone calls, emails, etc.) with contacts appear inside HubSpot CRM?

Answer

On the contact’s timeline
In contact properties
Under the “Interactions” tab
On the profile of the rep who contacted them

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Posted on October 23, 2018

Email templates in HubSpot Sales must have all of the following EXCEPT:

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Email templates in HubSpot Sales must have all of the following EXCEPT:

Answer

Name
Recipient
Subject
Body

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Posted on October 23, 2018

Which of the following is true about an email template’s name?

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Which of the following is true about an email template’s name?

Answer

The template’s name is the same as its subject line, so it needs to be short, clear, and focused on the recipient’s needs.
The name is only visible internally, so it should be whatever makes the most sense to you and your team.
The name is automatically generated and cannot be changed.
The name should be less than 30 characters in length.

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All the question and answer were gathered from many attempts of the exam.

Posted on October 23, 2018

You work for a company that has a form where people can request a free consultation. You want to create a list of people in your territory who have submitted this form. Which tool will you need to use to do this?

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You work for a company that has a form where people can request a free consultation. You want to create a list of people in your territory who have submitted this form. Which tool will you need to use to do this?

Answer

Saved filters
Task queues
Forms
Lead flows

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Posted on October 23, 2018

What’s the BEST way to add people from your saved filters into a task queue?

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What’s the BEST way to add people from your saved filters into a task queue?

Answer

Check the boxes next to each person and bulk-create a task for all of them. As you create the task, be sure to select the appropriate queue.
“Task queue” and “saved filters” are different names for the same thing.
Open each contact record and create tasks one at a time. It’s important to create the tasks individually to make sure they’re personalized.
Drag and drop people from the saved filters into the task queue.

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Posted on October 23, 2018

When creating an email template in HubSpot Sales, how would you add a personalized closing line? (“Looking forward to talking to a fellow Cubs fan,”)

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When creating an email template in HubSpot Sales, how would you add a personalized closing line? (“Looking forward to talking to a fellow Cubs fan,”)

Answer

Personalization tokens
Fill-in-the-blank areas
Static text
None of the above

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All the question and answer were gathered from many attempts of the exam.

Posted on October 23, 2018

True or false? You should treat all of your contacts as equally important to your sales process.

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True or false? You should treat all of your contacts as equally important to your sales process.

Answer

True. The most important thing is to make sure your contacts feel like they’re your only contact.
True. Quota and commission are not as important as developing good relationships with your contacts.
False. You should only spend time on people who are eager to buy your product.
False. While it’s important to give all of your contacts the same level of respect, there will be times when you need to prioritize based on revenue potential.

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