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Which of the following does NOT accurately describe a need-gap analysis?

  • An opportunity to show the prospect or client precisely how HubSpot’s platform ecosystem will support their goals and solve their business problems
  • A diagnostic approach for determining what client needs you need to address
  • A method of determining how much to charge the client for a retainer in the future
  • A part of your due diligence to accurate assess your client’s needs
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Scenario: A client needs you to build a custom integration between HubSpot and their proprietary data analysis technology. You realize that while your firm has the resources to successfully complete one part of the project, you’ll need someone with a data science background to help with the second part of the development work. One of your fellow Solutions Partners is a good fit for this requirement. What should you do?

  • Consider the possibility of designing a mutually beneficial project plan with your fellow partner to help the client see success.
  • Figure out how to handle all aspects of the project yourself. Your firm should be able to do everything by itself, without asking for help.
  • Quit the project, because partner with another firm is a sign of weakness.
  • Report the client to HubSpot and have them blacklisted.