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Which of the following is NOT a client service outcome your service team should achieve in the strategy stage?

HubSpot Growth-Driven Design Agency Certification Exam Answers – Questions & Correct Answers [100% Pass & Money Back Guarantee]

Which of the following is NOT a client service outcome your service team should achieve in the strategy stage?

Answer

  • Build trusting relationships with the new client stakeholders.
  • Develop a robust roadmap based on the recommendations and ideas of the client’s CEO.
  • Understand the client’s vision and the world of their users.
  • Educate and set expectations for the entire engagement.
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Imagine you are a strategist at a Growth-Driven Design agency. The last few months you have noticed new clients getting frustrated during the strategy stage because your team continuously asked questions they already reviewed with the sales team. Which of the following should your team try experimenting with to improve the client experience?

HubSpot Growth-Driven Design Agency Certification Exam Answers – Questions & Correct Answers [100% Pass & Money Back Guarantee]

Imagine you are a strategist at a Growth-Driven Design agency. The last few months you have noticed new clients getting frustrated during the strategy stage because your team continuously asked questions they already reviewed with the sales team. Which of the following should your team try experimenting with to improve the client experience?

Answer

  • Combine the strategist and sales rep roles and have one person own the relationship from end-to-end.
  • Have the strategist sit in on the last few calls in the sales process and have the sales rep continue involvement for the first month after the engagement kicks off.
  • Have the client’s lead the topics for each meeting to ensure nothing is repeated.
  • Only work with companies in the exact same industry to avoid the need to ask repetitive questions.
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During your weekly retrospective you suggest the idea of adding a step before the initial kickoff workshop: meetings with each stakeholder individually. The agency’s owner pushes back hard, explaining that it would add a great deal of time to the engagement. Which of the following would be the BEST response?

HubSpot Growth-Driven Design Agency Certification Exam Answers – Questions & Correct Answers [100% Pass & Money Back Guarantee]

During your weekly retrospective you suggest the idea of adding a step before the initial kickoff workshop: meetings with each stakeholder individually. The agency’s owner pushes back hard, explaining that it would add a great deal of time to the engagement. Which of the following would be the BEST response?

Answer

  • “Sure, I understand. These meetings are important and are an investment in the relationship. We can cut out the user research in the strategy stage and repurpose this time to host these meetings.”
  • “You’re right. We are already having trouble selling GDD retainers, adding more time into the engagement will likely make it harder for us to grow our program.”
  • “We could still have each person talk about their vision of the website, however, we can do it as a group and invite their CEO. This will ensure the CEO can include her ideas.”
  • “These meetings would be an investment in the long-term success of this client. This will help us establish better relationships, tailor the process, and create more aligned ideas.”
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Your agency finds that you’re continuously being pulled into implementing updates on the website, leaving no time for proactive continuous improvement. The client is open to learning the skills and tools required to make the updates. However, they have no idea what they should learn. Which of the following should be done to help the client start taking over all updates on the website?

HubSpot Growth-Driven Design Agency Certification Exam Answers – Questions & Correct Answers [100% Pass & Money Back Guarantee]

Your agency finds that you’re continuously being pulled into implementing updates on the website, leaving no time for proactive continuous improvement. The client is open to learning the skills and tools required to make the updates. However, they have no idea what they should learn. Which of the following should be done to help the client start taking over all updates on the website?

Answer

  • Periodically send the client exercises to practice to help them take over the updates.
  • Create a client skills development plan which outlines various skills in-order, they should learn over time.
  • Send them a list of ten resources they can use to learn more about the tools you’re using with their website.
  • Give them access to the tools and explain the help documentation and support team are great if they have trouble making the updates.
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Based on the training, which of the following is the most important consideration when building a launch pad website?

HubSpot Growth-Driven Design Agency Certification Exam Answers – Questions & Correct Answers [100% Pass & Money Back Guarantee]

Based on the training, which of the following is the most important consideration when building a launch pad website?

Answer

  • Speed – Building the launch pad quickly so you can avoid the risk of over-designing and start collecting real-user data to make more informed decisions.
  • Quality – Spending the time and energy to execute the launch pad website with excellence and make it.
  • Client happiness – Tailoring the process and schedule to create an extraordinary experience for all of the client stakeholders.
  • These are all important – The goal is to find the right balance between each element.
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Which of the following is NOT a client service outcome in the launch pad stage?

HubSpot Growth-Driven Design Agency Certification Exam Answers – Questions & Correct Answers [100% Pass & Money Back Guarantee]

Which of the following is NOT a client service outcome in the launch pad stage?

Answer

  • Remove as much content as possible without damaging the client’s search rankings.
  • Create a client-specific approach for a quick, high-quality website build that keeps the client happy.
  • Keep the site build within scope.
  • Balance what your client wants with their users’ needs.
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Imagine your agency specializes in Growth-Driven Design strategy and user experience. You have partnered with another agency to help with the development work on the HubSpot CMS. As a strategist and project manager, which of the following is critical for you to establish before you start a new launch pad website project?

HubSpot Growth-Driven Design Agency Certification Exam Answers – Questions & Correct Answers [100% Pass & Money Back Guarantee]

Imagine your agency specializes in Growth-Driven Design strategy and user experience. You have partnered with another agency to help with the development work on the HubSpot CMS. As a strategist and project manager, which of the following is critical for you to establish before you start a new launch pad website project?

Answer

  • Sync up work time blocks with both the client and with the development partner.
  • Collect the yearly game plan from each department head at the client’s company.
  • Create a detailed twelve-month roadmap to present each deliverable with the CEO.
  • All of these are important.
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Which of the following tactics should be integrated into the conversations early and often when talking with clients about their launch pad websites?

HubSpot Growth-Driven Design Agency Certification Exam Answers – Questions & Correct Answers [100% Pass & Money Back Guarantee]

Which of the following tactics should be integrated into the conversations early and often when talking with clients about their launch pad websites?

Answer

  • Educating and reminding the client that your team will be removing the vast majority of the content from their website.
  • Recommendations for regular bi-monthly action item check-ins with the client’s CEO.
  • Educating and reminding the client that the launch pad is simply the starting point and the team will continue working on anything that doesn’t make the initial launch.
  • All of these should be incorporated into conversations early and often.
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Imagine you’re working on a client’s launch pad website. Three weeks from the proposed launch date, the client comes to you with an idea for a new section on the website they would like to implement for the initial launch. How should the strategist respond to the client’s new idea?

HubSpot Growth-Driven Design Agency Certification Exam Answers – Questions & Correct Answers [100% Pass & Money Back Guarantee]

Imagine you’re working on a client’s launch pad website. Three weeks from the proposed launch date, the client comes to you with an idea for a new section on the website they would like to implement for the initial launch. How should the strategist respond to the client’s new idea?

Answer

  • Ask a series of questions to understand more about the new idea, then strongly recommend that all new ideas be considered and built after the initial launch pad goes live.
  • Talk to your team about the effort required to implement the client’s new idea. Then slide the launch date back the required five days to implement the new idea.
  • They should wait to mention any new ideas until after the first six months because the launch pad and first six months of the continuous improvement cycles are already planned out.
  • Include the new section into the initial launch pad because the client promised to quickly get you great content for the section.
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Which of the following is NOT a client service outcome your service team should work to achieve in the continuous improvement stage?

HubSpot Growth-Driven Design Agency Certification Exam Answers – Questions & Correct Answers [100% Pass & Money Back Guarantee]

Which of the following is NOT a client service outcome your service team should work to achieve in the continuous improvement stage?

Answer

  • Build an impressive wishlist and roadmap full of high-impact ideas.
  • Continuously be searching for and implementing as many best practices and hacks as possible to drive month-over-month big wins.
  • Keep the client focused on growth, not shiny objects.
  • Balance multiple Growth-Driven Design client engagements at once.
Click Here To Download All HubSpot Growth-Driven Design Agency Exam Answers

 

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  • All the question and answer were gathered from many attempts of the exam.